See us at Canton Trade Days Oct 1 to 4, Booth 4268/4269
Free shipping on orders over $100
Every piece is printed to order in the USA
New to our world? Get 10% off your first order

Shipping policy

Thank you for shopping with Cosmic 3D Creations. Every flexi toy is printed to order at our home studio in Como, Texas, so here is what to expect between checkout and your mailbox.

Processing time

Orders are printed, inspected joint by joint, and shipped within 1 to 3 business days. Large orders, custom color requests that need a filament change, and bulk or party orders may take a little longer. If your order will take more than 5 business days we will email you.

Shipping rates (United States)

  • Orders of $100 or more: free shipping.
  • Orders under $100: calculated at checkout based on the weight of your order.
  • Shipping is calculated and shown at checkout before you pay.

Carriers and delivery time

We ship with USPS and email you a tracking number the moment your package leaves. Most US orders arrive 2 to 5 business days after shipping. Delivery times are estimates provided by the carrier and can be affected by weather and holidays.

Local pickup

You can skip shipping and pick up your order for free:

  • At our home office in Como, Texas. Choose "Pickup" at checkout and we will email you when it is ready, usually within 1 to 3 business days.
  • At our booth at Canton First Monday Trade Days, Pavilion 4200, booth 4268/4269. Place your order online, then message us at sales@cosmic3dcreations.com to arrange booth pickup on an event weekend. Upcoming dates are on our Events page.

International shipping

We currently ship within the United States only.. International rates are calculated at checkout. The buyer is responsible for any customs duties, taxes or import fees, and delivery typically takes 7 to 21 business days."]

Custom colors

If you requested a custom color and the filament is unavailable, we will contact you before printing with the closest option. See the Custom color note on each product page.

Address changes and mistakes

Please double-check your shipping address at checkout. If you notice an error, email sales@cosmic3dcreations.com right away. We can correct an address before the order ships, but we cannot redirect a package once the carrier has it. Orders returned to us because of an incorrect address can be reshipped at the buyer's expense.

Lost, delayed or damaged packages

If tracking shows your package as delivered but you cannot find it, check with neighbors and your local post office first, then contact us within 7 days and we will help file a carrier claim. If a package arrives damaged, email us photos of the packaging and the item within 7 days of delivery and we will replace the damaged pieces.

Questions

Email sales@cosmic3dcreations.com and we will answer every message, usually the same day.